Retreat Guarantee and Price Beating Policy

Retreat Guarantees
  1. Residential general pest control and commercial general pest control services are guaranteed for 30 days from the date of the last treatment. If you are not satisfied with the results of the treatment in any way, Johnson Pest Control will re-treat at no charge. Re-treatment methods may include, but are not limited to: using the same product or method, using a different product or method, treating a different area, or treating the same area.
  2. Termite service treatments are guaranteed for 1 year from the date of initial treatment. If termite activity is found upon re-inspection by a certified Johnson Pest Control employee, Johnson Pest Control will re-treat at no charge. Re-treatment methods may include, but are not limited to: using the same product or method, using a different product or method, treating a different area, or treating the same area.
  3. Bedbug Service Treatments are split into two visits, two weeks apart. After completion of the second visit, if new bedbug activity is confirmed by a Johnson Pest Control Employee, Johnson Pest Control will retreat at no charge for a period of (3) three months. Retreat visits are limited to (3) three free visits over aforementioned guarantee period. No additional guarantee is expressed or implied for bedbug re-treatments, and the guarantee period ends (3) months after the second paid bedbug treatment has been completed, regardless of timing of free re-treatments.
  4. Mosquito services are guaranteed for thirty (30) days from the date of the last treatment. If you are not satisfied with the results of the treatment in any way, Johnson Pest Control will re-treat at no charge. Re-treatment methods may include, but are not limited to: Using the same product or method, using a different product or method, treating a different area, or treating the same area.
  5. Squirrel and chipmunk services are guaranteed for thirty (30) days from the completion of the recommended program. Due to the unpredictable nature of squirrels and chipmunks, program details may vary. If squirrel or chipmunk activity is suspected or confirmed by a Johnson Pest Control employee, abatement methods will be performed at no charge for up to thirty (30) days. Re-visits are limited to two (2) during the thirty (30) day guarantee period. Details of the individualized squirrel and chipmunk program will be provided in writing prior to beginning services.
Price-beating Policy

Johnson Pest Control will beat any competitor’s advertised price or written estimate by a minimum of 10%. Customer must provide the original advertisement or written estimate to receive the price-beat discount. Said competitor must be state-licensed by the Michigan Department of Agriculture to provide the service advertised or estimated before price-beat discount will be applied. Exceptions to state licensing requirement may be made on a case by case basis.